Frequently Asked Questions
Everything you need to know about your Saltrock order
How long does shipping take for UK orders?
Standard UK delivery typically takes 3-5 working days. We also offer an Express Delivery service for those who need their surf-inspired gear a little sooner.
What is your return policy for clothing and accessories?
We offer a 30-day return policy. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
Do you ship Saltrock products internationally?
Yes, we ship to many countries worldwide. International shipping costs and delivery times vary by location and will be calculated at checkout.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link so you can follow your parcel's journey.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your products sustainably made?
At Saltrock, we are committed to reducing our environmental impact. Many of our garments are made using organic cotton and recycled materials to protect the coastlines we love.