Returns & Exchanges
At Saltrock Surfwear, we want you to be completely stoked with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and tagged items. Whether the fit isn't right or you've changed your mind, our simple process ensures you can get back to the waves in no time.
Package Your Gear
Place your unused items back into their original packaging with all Saltrock tags still attached to ensure a smooth processing experience.
Generate a Return Label
Visit our online returns portal to enter your order number and email address, then download and print your prepaid shipping label.
Drop Off Your Parcel
Affix the label to your package and drop it off at any authorized courier location or local post office, making sure to keep your proof of postage.
Receive Your Refund
Once our warehouse team inspects your return, we will issue a full refund to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing